Official Privacy Document

Dewa66 Privacy Policy – Protecting Your Personal Data Is Our Priority

Dewa66 is committed to protecting the privacy and personal data of every player. This document clearly explains how we collect, use, store and protect your information in line with industry best practices.

Updated: January 2026

Document Contents

Information We Collect How We Use Your Data Information Sharing Data Security Your Privacy Rights Cookies & Tracking Technologies Data Retention & Deletion

Our Privacy Commitment

Dewa66's Six Data Protection Principles

Privacy is more than a policy — it is a core value we uphold in every operational decision at dewa66.

Banking-Grade Encryption

All your personal data and financial information is protected with 256-bit SSL encryption — the same level of security used by leading banking institutions. No sensitive data is transmitted in plain text.

Full Data Control in Your Hands

Dewa66 gives you full access to review, update or request deletion of your personal data. You are in control — not us. Requests will be processed within 7 business days.

No Sale of Data to Third Parties

Your personal data has never been and will never be sold, rented or transferred to any third party for marketing purposes. This is our absolute promise to every dewa66 player in Malaysia.

Minimum Data Collection

We only collect data that is strictly necessary for platform operations and identity verification. No excess information is collected purely for statistical purposes without direct value to you.

Marketing Communications Opt-Out

You may withdraw consent to receive marketing communications from dewa66 at any time through your account settings. Opt-out requests will take effect within 48 hours.

Regular Security Audits

The dewa66 data security system undergoes regular internal and external audits by experienced cybersecurity teams. This ensures our privacy policy remains relevant and effective against the latest threats.

Important Note: This Privacy Policy applies to all users of the dewa66 platform, including the website and mobile app. By using our services, you agree to the terms set out in this Privacy Policy.

1

Introduction

Dewa66 takes our responsibility to protect the privacy of every individual using our platform seriously. This Privacy Policy is provided to help you clearly understand how your personal data is managed — from the moment you register an account to your ongoing activity as a player.

This document is drafted in accordance with responsible data protection principles and best practices in the online entertainment industry. We believe transparency is the foundation of trust, and your trust is something we do not take lightly.

If at any time you disagree with any part of this Privacy Policy, you have the right to stop using the platform and request deletion of your account and personal data through our support channels.

2

Information We Collect

Dewa66 collects your personal data through several different means, depending on how you interact with our platform. Here are the main categories of information we collect:

Information You Provide Directly:

  • Full name as it appears on your official identification document.
  • Date of birth for age verification purposes.
  • Email address and mobile number for account communication and security.
  • Bank account or digital wallet details for processing deposits and withdrawals.
  • Copies of KYC documents such as MyKad or passport during the identity verification process.
  • Residential address information during the advanced verification process.

Information Collected Automatically:

  • IP address and approximate location data based on your network.
  • Device type, operating system, and browser version used.
  • Game session data including login times, play duration and transaction history.
  • Platform activity logs for fraud detection and security purposes.
  • Cookie data and device identifiers to enhance your user experience.

We do not collect sensitive information such as biometric data, health records, or credit card details directly. All payments are processed through integrated payment gateways that comply with PCI-DSS security standards.

3

How We Use Your Personal Data

The data we collect is used responsibly and only for legitimate purposes. Here are the key ways we use your information:

Purpose of Use Types of Data Used Legal Basis
Identity verification & KYC Name, IC/Passport, date of birth Legal obligation
Deposit & withdrawal processing Bank details, account name Contract performance
Account security & fraud detection IP address, activity logs, device data Legitimate interests
Service communication & support Email, phone number Contract performance
Marketing & promotions (with consent) Email, game preferences User consent
Platform improvement & analytics Session data, navigation behaviour Legitimate interests

We will not use your data for any purposes not listed above without first obtaining your explicit consent. If the purpose of use changes, you will be notified via email or in-platform notification.

4

Sharing Information with Third Parties

Dewa66 does not sell, rent or disclose your personal data to third parties for independent marketing purposes. However, there are limited situations where data sharing is necessary for platform operations:

  • Payment Service Providers: Transaction information is shared with licensed payment gateways that process your deposits and withdrawals. These providers are bound by strict confidentiality agreements.
  • Game Providers: Non-personally identifiable game session data is shared with game software providers for game integrity and technical resolution purposes.
  • Identity Verification Service Providers: Your KYC documents are processed by identity verification partners who comply with established anti-money laundering (AML) standards.
  • Regulatory Authority: dewa66 will disclose required information where mandated by court order, legal investigation or valid regulatory requirement.

All third parties we work with are bound by strict data processing agreements and are only permitted to use your data for the specific purposes mutually agreed upon with dewa66.

5

Data Security

Dewa66 continuously invests in cybersecurity infrastructure to ensure your personal data remains protected at all times. The technical and organisational security measures we implement include:

  • 256-bit SSL/TLS encryption for all data communications between your device and dewa66 servers.
  • Passwords are stored using strong hashing algorithms — your password is never stored in plain text.
  • Two-Factor Authentication (2FA) is available and encouraged for all accounts.
  • 24/7 monitoring by automated intrusion detection systems to identify suspicious activity.
  • Access to players' personal data is strictly limited to dewa66 staff who require it to carry out their official duties.
  • Secure, encrypted data backups are performed on a regular basis to ensure continuity of service.

While no security system is 100% perfect, dewa66 takes all reasonable and practical measures to protect your data. In the event of any data breach that directly affects you, we will notify you within 72 hours of it being identified.

6

Cookies & Tracking Technologies

Dewa66 uses cookies and similar tracking technologies to enhance your experience on our platform. Here are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session management and security. These cookies cannot be disabled without affecting platform functionality.
  • User Preference Cookies: Saving your preference settings such as language, display theme, and favourite game selections for ease of use.
  • Analytics Cookies: Collecting anonymised usage data to help us understand how players interact with the platform for continuous improvement purposes.
  • Marketing Cookies: Used to deliver relevant promotions and offers to you based on your platform activity. You may decline these cookies through your browser settings.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect your experience on the dewa66 platform.

7

Data Retention Period

Dewa66 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations.

  • Active account data: Retained for the duration your account is active and for a reasonable period following account closure.
  • Financial transaction records: Retained for a minimum of 5 years in compliance with anti-money laundering legal requirements.
  • KYC Documents: Retained for the period specified by applicable identity verification regulations.
  • Support communication logs: Retained for 2 years for reference and dispute resolution.
  • Anonymous analytics data: May be retained indefinitely as it cannot be linked to any individual's identity.

Upon expiry of the retention period, data will be securely deleted or anonymised so that it can no longer be linked to you.

8

Your Privacy Rights

As a dewa66 player, you have the following rights regarding your personal data. We are committed to facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of all personal data we hold about you in a readable format.

Right to Rectification

If the data we hold is inaccurate or outdated, you have the right to request immediate correction.

Right to Erasure

You may request the deletion of your personal data, subject to legal retention obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a structured format that can be transferred to another platform.

Right to Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.

To exercise any of the above rights, contact our data protection team via live chat or support email. Requests will be processed within 7 to 30 business days depending on the complexity of the request.

9

Children's Data Protection

The dewa66 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

Should we discover that data from an underage individual has been collected inadvertently, it will be deleted immediately and the account in question will be terminated. Parents or guardians who become aware that a child under their care has registered on our platform are encouraged to contact the dewa66 support team immediately.

10

Amendments to the Privacy Policy

Dewa66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or service improvements. When significant changes are made, we will:

  • Publishing the updated Privacy Policy on the dewa66 website with a clear effective date.
  • Sending email notifications to all registered players regarding material changes.
  • Displaying in-platform notices for a set period after changes take effect.

Continued use of the dewa66 platform after the effective date of the updated Privacy Policy constitutes your acceptance of those changes. If you disagree, you have the right to close your account and request deletion of your data.

11

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, dewa66's data protection team is ready to assist you through the following channels:

  • Live Chat: Available 24/7 at the bottom-right corner of the dewa66 platform — the fastest way to get an immediate response.
  • Support Email: [email protected] — for written enquiries requiring documentation or further reference.
  • Help Centre: Visit the page FAQ us for answers to frequently asked questions about privacy and account security.

This Privacy Policy is the latest version, effective January 2026, and supersedes all previous versions. The English version of this document is the official reference.

Safe & Trusted Platform

Your Privacy is Protected. Join dewa66 with Complete Confidence.

Your data is protected with the strongest encryption. Register now and enjoy a safe, fair and responsible gaming experience on the dewa66 platform.

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